Infosecurity NYC FAQs

What is Infosecurity NYC?

Infosecurity NYC is an immersive event for the information security community where you will get access to a high-level conference program with well-respected industry speakers, an expo floor with the latest tech & solutions and a host of networking opportunities.

When and where is it?

Infosecurity NYC 2020 will be held on November 18-19 at the Javits Centre in New York.

Wednesday November 18, 2020 - 10:00am-5:00pm

Thursday November 19, 2020 - 10:00am-4:00pm

For more information on how to get here check out our venue and travel information.

How can I buy a ticket as a visitor?

Our ticket prices and tiers aren’t confirmed yet, but you can register your interest to attend and we will let you know when they’re available.

Will I be able to print off my visitor badge at the venue?

We have PC screen terminals for you to print off your badge at the venue. You will need to enter in your registration code or details and our system will be able to recognize these details if you pre-registered with us.

How can I exhibit?

If you’ve already decided to exhibit, welcome! Click on ready to exhibit and it will take you to a sales form.

If you need more information, here’s an exhibitor enquiry form.

How can I stay up to date with all of the latest news about Infosecurity NYC?

We’re glad you asked! You can sign up for regular updates here.

Am I going to need a visa to attend?

If you are a confirmed exhibitor at Infosecurity NYC, we may be able to  provide you with a letter of support for your visa application. Please contact our team for more information.

Visitors from all over the world are welcome to attend Infosecurity NYC. However, unfortunately we are unable to provide letters of invitation to assist with your visa application process.

If your business is relevant to Infosecurity NYC you will be able to prove this at the Embassy in your country by providing proof of your employment and the nature of your employer's business.

Please visit the U.S. Department of State for further information on the visa application process. 

Can I bring my child with me to Infosecurity NYC?

Unfortunately, we do not allow any children in the exhibition halls under the age of 18.

Will there be wifi in the exhibition halls?

The exhibition hall is Wi-Fi enabled but due to the high volume of people the connection is not always reliable.

How do I access the Infosec App?

Once the Infosec App is active you will receive log in details. Go to the website homepage and click on 'login' in the top right hand corner and then enter your login details. If you have not received these details then click on 'activate your account/reset password' and these details will be sent to you in an email.

What time can I enter the exhibition hall on the show opening days?

Exhibitors will be able to enter the halls from 09:00am - 6:00pm on show days.

How do I access the Exhibitor Portal?

Login details and information on how to access the Exhibitor portal will be send via email.

When will the Exhibitor Manual go live and how can I access it?

The online manual that contains important deadline dates will ONLY be available to main stand holders who have signed and returned their contract. The manual is in the Exhibitor Portal and it is very important that you grant access to the individual(s) responsible for managing your participation. Your unique access details can only be issued to agents and/or contractors on receipt of written authority from you.

How do I register my sharers?

As Reed Exhibitions and Infosecurity NYC only have a contractual relationship with main stand holders, the sharer fee will from now on be charged to main stand holder companies - not sharing companies. Sharers wishing to pay for their own registration fee should make payment arrangements directly with the main stand holder. The main stand holder will be able to register each sharer via the Exhibitor Portal after having informed the Infosecurity team of the exact number of sharers required.

I have more question!

If you have any questions that haven’t been answered here, please contact one of our team members and they wil be more than happy to help.

Can't find what you're looking for?

Most of the common FAQs are listed above, however, if you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.